The DRF recently ran a Net Promoter Score (NPS) survey, dubbed the RSR x DTF Power Gauge. NPS measures how willing people are to recommend a product or brand to others, which makes it a useful signal of trust, satisfaction, and conviction. Think of it as a map that helps show whether we’re headed in the right direction. Below are the results.
Executive summary
This survey is best read as a sentiment pulse from the current Reserve community, not as a general-market demand study. Of the 68 respondents, 64 (94.1%) said they hold RSR, and 54 (79.4%) said they have followed Reserve for 3+ years.
The central finding is that respondents see more utility in DTFs than willingness to recommend them to others. In the overall sample, DTF usefulness scored 3.43 out of 5, with 48.5% rating it 4 or 5. DTF recommendation scored 2.96, with 42.6% rating it 4 or 5. In plain language, many respondents understand the concept, but fewer are comfortable recommending it yet.
Among respondents who said they already hold DTFs (n=18), product sentiment is more favorable than in the overall sample. DTF usefulness rises to 3.78 / 5, with 61.1% rating it 4–5, versus 3.43 / 5 and 48.5% in the overall sample. DTF recommendation also improves to 3.22 / 5 from 2.96 / 5. In other words, firsthand exposure appears to strengthen belief in the product.
Overall Sample:
To separate broad community sentiment from product-informed sentiment, this report also looks at the subgroup of respondents who said they hold DTFs.
DTF Holders:
What DTF holders most often emphasized
Their comments tended to focus less on whether the DTF concept makes sense and more on what would make it scale: easier retail access, simpler UX, stronger marketing and partnerships, and a broader lineup that could eventually include RWAs and tokenized stocks. That makes the subgroup especially useful: it suggests the main challenge is not basic product legitimacy, but packaging, distribution, and confidence-building.
Respondent profile
| Profile item | Count | Share |
|---|---|---|
| Hold RSR | 64 | 94.1% |
| Stake RSR | 26 | 38.2% |
| Hold DTFs | 18 | 26.5% |
| Builders or prospective builders | 5 | 7.4% |
| Following Reserve for 3+ years | 54 | 79.4% |
Key insights
- DTF utility is ahead of DTF recommendation.
DTF usefulness is the strongest of the three core measures at 3.43 out of 5, while DTF recommendation sits at 2.96. This suggests the concept is resonating more than the current product experience, proof, or ease of access.
- RSR is the main emotional drag on the survey.
RSR recommendation averages 2.75 and has a weaker favorable share: 33.8% versus 42.6% for DTF recommendation. Open comments tie that weakness to supply overhang, burn requests, dilution concerns, price performance, and a feeling that long-time holders have not seen a clear payoff.
- The tenure split is real and substantial.
Respondents following Reserve for under 3 years averaged 3.79 on DTF recommendation and 4.43 on DTF usefulness. The 3+ year group averaged 2.74 and 3.17 on those same measures. The newer cohort appears more open to the product story; the long-time cohort carries more historical frustration.
- Distribution and usability matter as much as the product concept.
A large share of comments ask for easier access, simpler onboarding, better UX, exchange availability, or a fintech-style front end. That is a sign that recommendation is being held back less by the abstract idea of DTFs and more by the current path to use them.
Most common requests in the open-ended feedback
Open-ended responses were coded into overlapping themes. A single response could mention more than one theme, so counts below are directional and do not sum to 68.
| Theme | Comments mentioning theme |
|---|---|
| RSR supply / burn / price / holder rewards | 23 |
| Marketing / exposure / partnerships / adoption | 21 |
| Easier access / UX / fintech app | 12 |
| Proof of value / PMF / clarity / roadmap / transparency | 8 |
| Broader DTF lineup incl. RWAs / non-crypto | 7 |
Community values
Community values skew toward discussion and information. The most-selected values were Discussions at 55.9% (38 of 68) and Information/content at 50.0% (34 of 68). A second tier followed well behind: Support at 26.5% (18 of 68), Alpha at 25.0% (17 of 68), Belonging at 23.5% (16 of 68), and Networking at 16.2% (11 of 68). Because respondents could select multiple options, totals do not sum to 100%.
Appendix
Raw score distributions
| Metric | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| DTF recommendation | 24 | 3 | 12 | 10 | 19 |
| RSR recommendation | 24 | 9 | 12 | 6 | 17 |
| DTF usefulness | 10 | 4 | 21 | 13 | 20 |
Results spreadsheet: Find additional insights and audit this analysis. Request access here.
Methodology notes
One recommendation item contained a small number of recorded 0 responses. For this report, those responses were recoded to 1, so all reported averages reflect a consistent 1–5 scale.
The survey was shared on Telegram and X, so responses primarily reflect participation from the Reserve ecosystem on those two platforms.
The DTF-holder subgroup is small (n=18), so findings for that subgroup should be treated as directional rather than definitive.
Season 2
Now that we’ve established a baseline, we plan to run Season 2 soon. How can we improve the survey and this analysis? What new questions should we include in the next one?